How To Fix Clock Error On Fitbit Versa

Choosing a Fitbit clock face reflects your mood, mode, and personality. And it can besides help to keep y'all on track with your mean solar day'due south fitness goals!

Unfortunately, many people experience bug when trying to change their Fitbit'south clock faces.

If you receive error messages such as unable to install: install failed, please try again later on, or your Fitbit displays Clock Error; you are not solitary!

error unable to install clock face on Fitbit app

clock error message when trying to change Fitbit clock face

Hopefully, these quick fixes banish those mistake messages, and you can install a clock confront of your choice.

Try these tips when your Fitbit isn't changing its clock face up

Restart everything.
Review your Fitbit's saved clock faces.
Change to a Fitbit branded clock face up.
Plugin and charge both Fitbit device and telephone.
Strength close the Fitbit app and reopen.
Update your Fitbit's firmware (operating system.)
Remove and re-add your Fitbit.
Uninstall and reinstall the Fitbit app
Cheque your Fitbit'due south internal storage.
Bank check clock confront permissions.
Turn on always connectedor on all-solar day Sync (for legacy app versions and devices.)
Unpair Bluetooth.
Mill reset.

Earlier we go into detail on each proffer, remember that for most Fitbit smartwatches to update the clock confront on your watch, yous must have no more 38 apps installed.

Also, Fitbit watches permit you to save upwardly to 5 total clock faces and switch between them.

If you try to add together another, yous commencement need to delete one of your saved clock faces and add together your newest!

Restart—everything!

Y'all hear it all the fourth dimension for almost all technology products–try a restart!

Well, it'south truthful for Fitbits too. So before you spend a lot of time troubleshooting, perform a restart of both your phone (tablet, computer) and your Fitbit device.

You may need to endeavor multiple restarts if the result isn't solved the first time.

You can restart near Fitbits via the Settings app or hold the side push(s) until yous meet the Fitbit logo or a smiley face on its screen.

For older Fitbit wearables

Connect your Fitbit to its charging cable and brand sure it's plugged in and placed correctly.
Agree downwardly the button for between five & ten seconds. You normally see the Fitbit logo or a smiley face icon appear, or the screen flashes.
Release the button or buttons when this happens.
Disconnect the tracker from its charger and turn it back on if necessary.

To see the exact instructions for restarting/rebooting your Fitbit, cheque out this article: Do you demand to restart or reset your Fitbit device? Acquire the steps.

Restarting your phone is normally a simple power it off, wait twenty seconds, and ability it back on.

Review your Fitbit'due south saved clock faces

On your Fitbit smartwatch, open the Clocks app
Swipe left or correct on the lesser row of dots to see your v saved clock faces.
If you find the i yous want to utilize, switch past tapping it.
1. Only Fitbit watches offering the Clocks app.
In the Fitbit app, tap the Today > your contour film or icon > your device epitome.
For Fitbits with WiFi, check that your Fitbit is currently connected to WiFi.
1. If non, gyre down on your device settings and tap Wi-Fi settings.
2. Tap a listed network or add a new network and verify that your device lists that it is Connected!.
Open the Gallery tile (for older versions, tap Clock Faces.)
For watches, delight coil downwardly and roll downwards to My Clocks(or My Active Clock.)
To switch to a saved clock face up, tap the clock confront.
PressSelect.
1. Await for it to download and update on your device, so tap Washed.
2. If it doesn't update to your device, forcefulness a sync using the Sync Now feature.
3. If it fails, bank check that your device is connected to WiFi again.

For Fitbit trackers, review your current clock face and switch to a different i

Tap the Today > your profile picture or icon > your Fitbit tracker image in the Fitbit app.
Choose the Gallery tile.
Choose the Clocks tab at the top.
Select a clock face to see its details.
Tap Install to add the clock confront to your Fitbit tracker.
Wait for your tracker to update its face. If information technology doesn't update, sync with the Fitbit app.

Remove a saved clock face up from your Fitbit (watches but feature)

When you lot remove a saved clockface, any personalization or settings changes yous fabricated to information technology are also lost.
Open the Fitbit app.
Tap the Today > your profile movie or icon > your device image > Gallery> My Clocks.
Tap a saved clock face and select Remove clock faceand confirm.

At this time, y'all cannot remove clock faces using your Fitbit's Clocks app–you must use the Fitbit app.

Not seeing a clockface at all? Change to a Fitbit 1

If you see this clock face error on your Fitbit's screen after updating it, open up the Fitbit app and choose a clock face made by Fitbit, not a third-party.

In the Fitbit app, select your Fitbit device and open Gallery.
Tap the Clocks tab at the tiptop.
Scroll down and select a face from By Fitbit.

Plug both your Fitbit and your phone into their chargers

Some people solved the issue of not installing a new clock confront past only plugging their Fitbits and phones (or tablets) into the chargers. Nosotros recommend charging it to at least 50% before proceeding. Fitbit smartwatch charging

Identify your Fitbit in its charger, connect your phone to its charger, wait a few minutes, and restart both devices.

After restarting, open up the Fitbit app or use the Clocks app on your Fitbit smartwatch and try once more to change its clock confront.

Force close the Fitbit app

Forcing the Fitbit app closed (force stopping it) and so relaunching often gets clock faces to show up.

Force Endmost or Stopping an app ends all of the Fitbit app's foreground and groundwork processes immediately.

How to forcefulness close the Fitbit app on Apple and Android eleven+

Become to your Home Screen.
Swipe up from the bottom and interruption in the middle of your screen to open up the app switcher.
1. For older Apple tree devices, double press the Dwelling house Push.
Locate the Fitbit app by swiping correct or left.
Swipe up on the Fitbit app's preview to forcefulness shut the app.
Restart your phone.
Open up the Fitbit app and check if you can alter your device'south clock face up.

You tin can also strength stop the Fitbit app on Android by visiting the Settings app and locating the Fitbit app in your Applications. So, select Force Stop or Forcefulness Quit. force stop Fitbit App on Android or uninstall it

Update your Fitbit's firmware

If you tried irresolute your Fitbit's clock face simply discovered that the Select button of your preferred clock confront is greyed out, you likely need to update your Fitbit'south firmware.

Unfortunately, your device's firmware download may not be immediately available. That'due south considering your Fitbit downloads that update in the background when you sync your device with the Fitbit app.

For example, Fitbit's Charge iv requires an update to enable Clock faces, and this update can accept up to 48 hours to consummate.

How to update your Fitbit's firmware in the Fitbit App

Put your Fitbit on its charger and identify it close to your phone, tablet, or computer.
Open up the Fitbit app.
Tap the Today tab >your contour motion-picture show or icon > selectyour device'southward image from the listing.
Tap the pink Update imprint.
1. This option but appears if an update is available and ready to download to your Fitbit.
Follow the on-screen instructions to update.

Effort updating your device using Fitbit Connect.

If your device works with Fitbit'southward Connect app for Mac and Windows, try updating your device with that.

Connect your Fitbit device to your computer and open Fitbit Connect.
In theMaster Menu chooseBank check for device update.

Remove and re-add your Fitbit

Sometimes, removing your Fitbit from your list of devices and then adding information technology back helps gear up features that give errors or don't show up.

Open up the Fitbit app and choose the Today tab.
Tap your account's profile picture show or icon and choose your Fitbit from the list.
Wait for your Fitbit to sync or tap the Sync Now button.
For Android, tap the trash tin and for Apple, roll to the bottom and tapremove this device.
1. When yous remove a Fitbit from your phone, it unpairs your Fitbit, and whatever information that was non synced is lost.
In one case removed, add your Fitbit device back to the app.
Choose the pick that says Prepare a New Device.
Select your model, place it on the charger if it'south not already on it, and follow the on-screen steps
When the Fitbit app finds your device, look at your Fitbit's screen for a pairing code and enter that into the app.
Follow the remaining on-screen instructions to choose your preferences and add together your Fitbit back into the app.

See this article for an in-depth tutorial: Got a new or replacement Fitbit? How to set it up so you don't lose information.

Uninstall and reinstall the Fitbit app

Uninstalling the Fitbit app and reinstalling it has solved changing clock faces for some Fitbit users.

When you uninstall the Fitbit app, you need to download it from the Apple tree App Shop, Google Play Store, or Microsoft Shop and sign back into your Fitbit account.

Check your Fitbit's storage infinite and remove annihilation unused or not needed

Lack of device storage is a mutual issue, specially on Fitbits, where you lot have many apps or accept filled information technology with music.

Try freeing up some space on your Fitbit past deleting apps or music, restart your Fitbit, and then try irresolute its clock face.

For Fitbits with local music storage, tap the Today tab > profile picture or icon> your Fitbit in the Fitbit app. And then chooseMedia, tap Personal Music,and Remove All Personal Music. Delete all your personal music from your Fitbit using the Fitbit app

You tin as well delete individual playlists using Fitbit's Connect App for Mac or Windows using Manage My Music.

Check the clock face's permissions

Many clock faces likewise require access to your user statistics and other private and personal information.

If y'all plow off these permissions, information technology causes the clock face to terminate performance.

To conform what a clock face for your Fitbit has access to

Open the Fitbit app and get to your device'south Gallery.
Under My Clocks cull a clock face and tap on it.
Choose toSee all details and tap Permissions.
Update your permissions by turning features on or off.

Every clock face is different and then that you won't see the aforementioned types of permissions.

Turn on E'er Connected or All-24-hour interval Sync

If you use an older model Fitbit, older phone, or oasis't updated the Fitbit app, bank check a few legacy settings.

Check that the E'er Connected or All Solar day Sync option is on.

In the Fitbit app, select your Fitbit device and coil to the bottom.
Turn on the Connected toggle or the All-Solar day Sync characteristic.

Unpair and forgetting your Fitbit from your phone's Bluetooth settings

Some people institute that removing their Fitbit from their telephone'south Bluetooth settings solved the issue of a clock confront non installing.

It may take several attempts until this works, and so try it a couple of times.

Become to your telephone's Bluetooth settings.
Find your Fitbit from the list of BT devices and tap it.
Select Forget or Forget this Device.
Restart your phone. Do not pair at this betoken.
Restart your Fitbit.
Open the Fitbit app and pair your Fitbit with Bluetooth on your phone.
Attempt to install the clock face again.

Factory reset

If the other options don't gear up your Fitbit issue, endeavour a factory reset.

This action wipes all of your stored data and returns your Fitbit to its factory settings. And so if you tin sync your Fitbit before reset, practise that via the Fitbit app and the Sync At present role.

Most models have different factory reset methods, then check out this commodity for pace-past-footstep instructions: Do you need to restart or reset your Fitbit device? Acquire the steps

If you accept an older Fitbit model similar the Fitbit Flex, Surge, and Blaze, these Fitbits that came out earlier 2016, cannot be manufacturing plant reset.

FAQ

How do I change My Fitbit clock face?

With your device nearby, in the Fitbit app,
Tap the Today tab > contour pic or icon > your Fitbit's name and image.
Choose the tile forClock Faces and selectAll Clocks.
Browse the available clock faces.
1. While many are free, some tertiary-party clock face developers require an additional payment–review the clock description for the cost before selecting it.
Tap the clock face you desire.
TapSelect to install it.
Sync your device to come across the change.

What are saved clock faces?

On the Sense, Ionic, and Versa series, you tin store up to 5 clock faces to switch betwixt them.

Your Fitbit automatically saves your clock faces until you reach that limit.

To save a new clock face up when yous already have five saved clock faces, remove a stored clock face earlier installing another.

If you install a new clock face up without outset removing a saved clock face up, the new clock face up shows up on your scout, but it isn't added to your saved clock faces.

How do I adjust the settings of a clock confront?

Many Fitbit users don't realize that many clock faces feature different color themes or other settings.

To suit the clock face up settings, in the Fitbit app, tap the installed clock confront and choose Settings, then tap SELECT THEME.

How practise I contact Fitbit customer support?

You tin contact customer support in several ways. For quick access, endeavour Fitbit'southward customer service chat!

Summary

I hope that this commodity has helped you change your Fitbit clock face successfully and that your new clock confront will inspire and motivate you lot in 2021!

If you have any more questions or anything to add together, please experience free to let us and anybody else know near information technology in the comments department below!

If yous liked this article, you can follow usa on social media past using the social media buttons!